Terms of service
Last Updated: September 29, 2026
These Terms of Service govern your access to and use of the Gearvera website, gearvera.us, and your purchase of products from our online store. By using our website or placing an order, you agree to these Terms of Service.
1. About Gearvera
Gearvera operates an online furniture store offering furniture and home products, including sofas, couches, chairs, beds, and other household furnishings.
Store Name: Gearvera
Website: gearvera.us
Email: info@gearvera.us
Phone: +1 (408) 368-9318
Address: 1273 Poppy Way, Cupertino, CA, 95014-5355, United States
2. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms of Service.
You must not:
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Use the website for fraudulent or unlawful activities.
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Attempt to interfere with the operation or security of the website.
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Access or use another customer's account without authorization.
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Submit false, misleading, or inaccurate information.
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Copy, reproduce, distribute, or misuse website content without permission.
We may restrict or suspend access to the website if we reasonably believe that these Terms have been violated.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, colors, prices, and other product information.
However, actual product colors may vary slightly depending on your screen, device, lighting, or display settings.
Furniture dimensions and product specifications should be reviewed carefully before placing an order. Minor variations in appearance, texture, finish, or color may occur between individual products.
If an obvious error appears in a product description, price, availability, or other information, we reserve the right to correct the error and, when appropriate, contact the customer regarding the affected order.
4. Product Availability
Product availability may change without notice.
Adding an item to your shopping cart does not guarantee that the item will remain available until checkout is completed.
If a purchased product becomes unavailable after an order is placed, we may contact you regarding available options, including a replacement, adjustment, or refund when applicable.
5. Orders
When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.
After an order is submitted, you may receive an order confirmation by email. An order confirmation acknowledges that we have received your order but does not necessarily guarantee that the order will be fulfilled.
We reserve the right to accept, modify, or cancel an order when necessary, including in situations involving product availability, pricing errors, suspected fraud, shipping limitations, or inaccurate customer information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
6. Pricing and Payments
All product prices are displayed on the website in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change at any time without prior notice.
Applicable shipping charges, taxes, or other checkout costs will be displayed where required before the order is completed.
Payments are processed through the payment methods and payment service providers available at checkout. Gearvera does not normally receive or store complete payment card information.
7. Shipping and Delivery
Orders are generally processed within 1–3 business days. Standard delivery is generally estimated at 3–8 business days after processing, with an estimated total delivery timeframe of approximately 4–11 business days.
Delivery estimates are provided for general guidance and are not guaranteed delivery dates.
Some larger furniture items may require special handling, freight delivery, delivery appointments, or additional delivery procedures.
Customers are responsible for providing an accurate and complete shipping address. Delays or additional costs caused by incorrect or incomplete address information may be the customer's responsibility.
For additional information, please review our Shipping Policy.
8. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at info@gearvera.us or +1 (408) 368-9318.
We will make reasonable efforts to accommodate cancellation or modification requests submitted before an order enters processing or shipping.
Once an order has been processed or shipped, cancellation may no longer be possible and the applicable return procedures may apply.
9. Returns and Refunds
Eligible furniture purchases may generally be returned within 30 days of delivery, subject to the conditions described in our Return and Refund Policy.
Returned products may need to be unused or minimally handled and in their original condition. Certain products, including final-sale, customized, used, damaged, or incomplete items, may not qualify for return.
Customers may be responsible for return shipping, freight, pickup, or other return-related costs when a return is made for reasons such as change of mind.
Refunds are generally issued to the original payment method after the returned product has been received and inspected.
Please review our Return and Refund Policy for complete details.
10. Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact us promptly.
We may request photographs, order information, packaging details, or other information needed to evaluate the issue and determine an appropriate solution.
Depending on the circumstances, available solutions may include replacement parts, a replacement product, repair, refund, or another reasonable resolution.
11. Intellectual Property
All website content, including text, product descriptions, graphics, images, logos, page designs, and other materials, is owned by Gearvera or used with appropriate permission.
You may use the website for personal and lawful shopping purposes. You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.
12. Third-Party Services and Links
Our website may use third-party services for payment processing, shipping, analytics, website hosting, fraud prevention, customer support, or other business functions.
Third-party services may operate under their own terms and privacy policies. Gearvera is not responsible for the independent practices or content of third-party websites or services.
13. Website Availability
We work to keep the website available and functional, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Temporary interruptions may occur because of maintenance, technical problems, service-provider issues, network problems, or circumstances beyond our reasonable control.
14. Disclaimer
To the extent permitted by applicable law, the website and its content are provided for general shopping and informational purposes.
We make reasonable efforts to keep product and website information accurate, but we do not guarantee that every piece of information will always be complete, current, or free from errors.
Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the extent permitted by applicable law, Gearvera will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through the website, except where such limitation is prohibited by law.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, services, business practices, or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted means that you acknowledge the updated Terms, subject to applicable law.
18. Governing Law
These Terms of Service are governed by applicable laws of the United States and the State of California, without limiting any rights that consumers may have under mandatory applicable laws.
19. Contact Us
If you have questions about these Terms of Service, orders, products, or our services, please contact us:
Gearvera
1273 Poppy Way
Cupertino, CA 95014-5355
United States
Email: info@gearvera.us
Phone: +1 (408) 368-9318